24 Hour Emergency Helpline 01970 625585 or 01239 615385

Live Fear Free Helpline 0808 8010 800

Privacy Policy

Privacy

At West Wales Domestic Abuse Service we are committed to safeguarding and preserving the privacy of our visitors. 

This Policy explains what happens to any personal data that you provide us with, or that we collect from you whilst you visit our site and how we use cookies on this website. 

We do update this Policy from time to time so please do review this Policy regularly.

 

Information we collect 

In running and maintaining our website we may collect and process the following data about you: 

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  • Information provided voluntarily by you. For example, when you register for information or make a purchase.
  • Information that you provide when you communicate with us by any means.

 Use of Cookies 

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever. 

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org. 

Use of your Information 

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes: 

  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to our services that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • To inform you of any changes to our website, services or goods and products. 

If you have previously purchased goods or services from us we may provide you with details of similar or other goods and services, that you may be interested in.

We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.

 

Storing Your Personal Data 

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely. 

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk. 

Disclosing Your Information 

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below: 

  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud. 

Third Party Links 

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data. 

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information. 

Contacting Us 

Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy via email at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Related Articles

Image
Image
Image
Image
Image
Image
Image
Image
Image
Image

PO Box 38
ABERYSTWYTH
Ceredigion
SA23 3GX

Office Number
01970 612225

Registered Charity 1131539

PO Box 5
CARDIGAN
Ceredigion
SA43 1LE

Office Number
01239 615700

Company Limited by Guarantee Number 06926414

24 Hour Helpline: 01970 625 585 or 01239 615385

Police: in emergency call 999
all other calls go to 101

Citizen's Advice Bureau: 01239 621974


Children & Young People
CHILDLINE - it is free and confidential: 0800 1111
NSPCC: 0808 800 5000